Details
| 5 Year Diamond Service Under $40,000 |
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Accidental Damage Coverage for: binoculars, telescopes, flash equipment, lenses,
portable navigation (GPS), remote controls, and lighting equipment.
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Diamond warranties include standard coverage as well coverage for
malfunctions due to accidental damage from handling (ADH). This includes
malfunctions due to liquid damage that were the result of an accident. All types of
accidental damage, including liquid damage, will be covered at the discretion of
Mack Camera.
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| Length of Service Contact |
| 5 Year (The warranty starts at the date of purchase) |
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| Coverage & Benefits |
- Covers Parts & Labor
- No Deductibles
- Toll Free Support
- Online Support
- Lemon Protection
- Fully Insured
- Only valid wthin the USA
- Transferable
- Coverage for drops and spills
- Impact damage
- Sand/Grit damage
- Must be purchased within 30 days
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Terms and Conditions
The product covered by this
service contract is guaranteed to operate according to manufacturer’s
specifications for a period of 5 years from the date of purchase. Mack Camera
& Video Service, Inc. shall repair, service or replace same to operate
properly.
This Mack Camera & Video
Service Inc. service contract covers:
* Manufacturer
Defects
* Impact Damage
* Sand/Grit
Damage
* Accidental Damage and Unintentional Abuse
* Mechanical Malfunctions
* Normal and Abnormal Wear and
Tear
* 2 Free CCD Cleanings for SLR cameras for the Life of the
Contract
* 1 Free Video Head Cleaning Per Year for camcorders for
the Life of the Contract
How to Register
This service contract must be purchased within 30 days from the date the
equipment covered hereunder is purchased. You must register this Service Contract
within thirty (30) days of purchase with Mack Camera by visiting our website at
www.mackcam.com or by calling our toll free number 800-252-MACK (6225) or
973-467-2291.
How to Obtain Service
In the event that this equipment requires any repair or service you must
visit www.mackcam.com to obtain a Repair Authorization Number and current
shipping charges. If you have any questions please feel free to visit us at
www.mackcam.com or call our toll free number 800-252-MACK (6225).
Limitations of Coverage
This limited service
contract applies only to the product specified herein. This service contract will
cover one digital camera body and one lens providing that both pieces of equipment
are listed on the same sales receipt. This plan is void if the registered
product exceeds the service contract price category. Such service, repair or
adjustment of the equipment is assured the registered contract holder. It
does not cover units whose serial number has been altered, defaced or
removed. This service contract does not cover accessory flashes, additional
accessory lenses, batteries, lens caps, filters, power adapter, digital media,
DVD’s, tapes, software, remotes, docking stations, cables, firmware
upgrades or additional accessories. Computers, Cell phones, or
any device that has cell phone capabilities are not covered under this service
contract.
This service contract does not cover equipment
which is damaged by:
* Intentional abuse, misuse or damaged
beyond recognition
* Fire
* Lost
* Stolen
Transfer Inquiries
You may transfer ownership of this service contract to another person for a
$20.00 administrative fee. Please visit www.mackcam.com for
details.
Limit of Liability
Mack Camera & Video Service will not be liable for the loss of revenues
or profits, inconvenience, expense of substitute equipment, loss of incidental or
consequential damages. If the equipment cannot be restored to
manufacturer’s specifications or is deemed by Mack Camera, in its sole
discretion, to be beyond economic repair, or if the unit has been repaired 3
consecutive times for the same repair and it requires a 4th repair for the same
problem, Mack may, at our discretion, replace your unit with a reconditioned model
or equivalent model of like kind and quality or refund you the current market value
of your covered equipment in U.S. Dollars. Any refund will be limited to the
price you paid for the original product excluding taxes. If a replacement or
refund is made under this contract there will no longer be coverage under this
contract and all obligations are satisfied.
This service
contract is only valid if positive identification of the unit covered hereunder is
presented at the time of service along with your proof of purchase. Mack Camera
& Video Service, Inc. reserves the right to terminate service contracts if
invoices are not paid within terms or are fraudulently altered by the dealer or
service contract holder.
